Madeeda Hospitals
Frequently Asked Questions
Answers to common questions about our services, appointments, and care programs.
General
The basics about who we are and what we do.
We provide comprehensive rehabilitation and extended care, including neuro rehabilitation, post-stroke care, physiotherapy, occupational therapy, pediatric rehab, speech therapy, cardiac recovery, and renal dialysis.
Our main facility is located at 6818 King Abdullah — King Saud University District, Riyadh 12371-3916, Kingdom of Saudi Arabia.
Yes — family involvement is a core part of our care model. We actively include family members in therapy sessions, progress updates, and discharge planning.
Appointments & Booking
How to schedule, reschedule, or prepare for a visit.
You can book directly through our website's "Book Appointment" button, call the number in our header, or fill out the Contact Us form — our care coordination team will confirm and match you with the right specialist.
Yes, appointments can be rescheduled or cancelled by contacting us at least 24 hours in advance so we can offer the slot to another patient.
Please bring a valid ID, any prior medical records or referral letters, a list of current medications, and your insurance details if applicable.
Insurance & Billing
Coverage, payment options, and billing questions.
We work with a range of insurance providers and also offer flexible self-pay options. Contact our billing team for details specific to your coverage and treatment plan.
This depends on your specific policy. Our billing team can help verify your coverage and handle pre-approval requirements before your treatment begins.
Visiting & Care
What to expect during a stay or ongoing treatment.
Visiting hours vary by department to support each patient's recovery schedule. Please check with your care coordinator or ask our reception team for the current hours.
Every recovery plan is personalized to the patient's condition and goals, so program length varies. Your care team will walk you through an expected timeline during your initial consultation.