Privacy Policy

Introduction

At Madeeda Hospital, we are committed to protecting the privacy and security of our patients, staff, and visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, contact details, date of birth, medical history, and other information you provide to us.
• Usage Data: Information about how you use our website, including IP address, browser type, and pages visited.
• Cookies: Small data files stored on your device to enhance your browsing experience.

How We Use Your Information

We use your information to:

• Provide and improve our healthcare services.
• Communicate with you regarding appointments, treatments, and other services.
• Ensure the security and functionality of our website.
• Comply with legal and regulatory requirements.

Disclosure of Your Information

We may share your information with:

• Authorized healthcare professionals involved in your care.
• Third-party service providers who assist us in operating our website and services.
• Regulatory and legal authorities as required by law.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. This includes secure storage, encryption, and access controls.

Your Rights

You have the right to:

• Access and obtain a copy of your personal information.
• Request correction of any inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal and regulatory requirements.
• Object to the processing of your personal information in certain circumstances.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Madeeda Hospital

Last Updated: [1/2/2025] 

1. Introduction 

At Madeeda, we are committed to protecting the privacy and security of your information. This Staff Privacy Policy describes how we collect, use, store, and share your information as a staff member when you use our internal systems, including this application. We encourage you to read this policy carefully. 

2. Information We Collect 

We may collect the following types of information when you use our internal systems, including this application: 

Personal Information: This includes information that could be used to identify you, such as your name, employee ID, email address, and contact details. 

Work-Related Information: This includes your job title, department, work history, performance data, and access levels. 

System Usage Information: This includes details about how you use our systems, including the application, such as login times, features used, and data accessed. 

Communications Data: This may include information related to your use of the hospital email system, internal communication platforms, and messages that you send, receive, or access. 

Other Data: Any other information that you provide to us during your employment or that we collect with your consent or as required for the purposes of managing our operations. 

3. How We Use Your Information (Revised) 

We use the information we collect for the following purposes: 

To manage your employment and HR needs, such as administering payroll, benefits, and performance reviews. 

To ensure that you have access to the systems and resources necessary to perform your job duties effectively. 

To monitor system usage and maintain the security of our systems and data. 

To facilitate internal communication and information sharing. 

To conduct internal audits and compliance checks. 

To support internal committees and review boards authorized to review data for specific, limited purposes. 

To address concerns related to misconduct or other issues. 

To provide the service of the application you are using, including its features and functionalities. This is the new line item. 

All information is handled with the utmost confidentiality and is only accessible to authorized users. Access is limited on a need-to-know basis or by job role requirements. 

Key Change: 

Added Service Line: We've added a line that specifically mentions using the data to "provide the service of the application you are using, including its features and functionalities." 

This small change helps to highlight that the application itself is a service being provided to employees, and their data may be used to ensure that the application is working correctly and providing all intended features. 

4. Information Sharing 

We may share your information with: 

Authorized Personnel Within Madeeda: We share your information with relevant staff members who require it to fulfil their responsibilities, and these staff members understand their responsibility to protect this data. 

Authorized Committees and Review Boards: Data may be shared with committees and review boards that are created to evaluate policies and services. Data shared with committees will only be shared in a secure meeting environment for a specific purpose. 

Third-Party Service Providers: We share data with third-party service providers who assist us with HR management, payroll processing, IT services, security services, and other operational needs. We have contracts with these providers that address security and usage. 

Government Authorities: We will disclose your information to government authorities when required by law, including any regulatory bodies, courts or law enforcement agencies. 

We may share your data in other cases when approved by executive leadership, in accordance with applicable policies and laws. 

We do not sell your personal data to third parties. We will seek your affirmative consent if we use your data for any purposes not specifically identified in this policy. 

5. Data Security 

We maintain the highest standards of confidentiality and are committed to protecting the privacy of your data. All staff members are trained and aware of their responsibility to protect confidential data, and the consequences of a violation of data confidentiality. 

All data is stored securely and protected against unauthorized access. In the event of a major disaster, we have protocols to protect data and ensure its integrity. 

Access to data is restricted on a need-to-know basis, and users are limited in data access according to their defined roles. 

We implement robust security measures to protect your data, including system monitoring, secure password management, standardized systems, strict software installation policies, and guidelines on remote access. We actively monitor and address any attempted security violations. Our systems are designed to maintain a high level of security and prevent unauthorized access to data. 

All email communications within our organization are for official business use only and may be subject to monitoring. We enforce policies to prevent the spread of spam, hoaxes, or harmful attachments. Our systems restrict the use of non-approved email accounts for official business correspondence. 

Our staff are required to use security measures such as locking computer screens and ensuring that computer screens are angled away from view when unattended. 

We maintain strict policies for internet usage within our organization. These policies include preventing access to inappropriate content, logging internet activities for accountability, and prohibiting the use of the internet for personal or illegal activities. These policies ensure the safety and security of our organization's systems and support our staff in their daily business activities. 

We have clear procedures for reporting and investigating any suspected violations of our security policies. Any violations are subject to disciplinary action. 

6. Your Rights 

As a staff member of Madeeda, you have certain rights with respect to your personal data. To learn more about your rights or if you have any questions or concerns regarding this policy, please contact our HR department using the contact information provided below. 

7. Changes to This Policy 

We may update this Staff Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our internal website, through other internal communication means or via email. Your continued use of our internal systems, including this application, after any changes will constitute your acceptance of the new policy. 

8. Contact Us 

If you have any questions or concerns about this Staff Privacy Policy or our data practices, please contact our HR Department at: 

[HR@Madeeda.sa] 

Introduction

Welcome to the Madeeda Hospital website. By accessing or using our website, you agree to comply with and be bound by these Terms of Service. Please read them carefully.

Use of the Website

1. Eligibility: You must be at least 18 years old to use our website. By using our website, you represent that you meet this age requirement.
2. Account Registration: Some features of our website may require you to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
3. Prohibited Activities: You agree not to use our website for any unlawful or prohibited activities, including but not limited to:
   • Posting or transmitting any harmful, threatening, or offensive content.
   • Attempting to gain unauthorized access to our systems or networks.
   • Engaging in any activity that disrupts or interferes with the website's functionality.

Medical Disclaimer

The information provided on our website is for general informational purposes only and is not intended as medical advice. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition.

Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Madeeda Hospital or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our prior written consent.

Privacy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our website, you consent to the practices described in our Privacy Policy.

Limitation of Liability

To the fullest extent permitted by law, Madeeda Hospital shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of our website or any content, services, or products obtained through the website.

Indemnification

You agree to indemnify and hold harmless Madeeda Hospital, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, and expenses arising out of your use of the website or your violation of these Terms of Service.

Changes to the Terms of Service

We may update these Terms of Service from time to time. Any changes will be posted on this page, and your continued use of the website after such changes constitutes your acceptance of the new Terms of Service.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law principles.

Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at:

Madeeda Hospital