HIS Downtime Training

The “System Down-Time” training course, focuses on maintaining clinical care and service integrity during periods when the Health Information System (HIS) is unavailable. It covers both scheduled and unscheduled downtimes, detailing procedures for notifying hospital departments, implementing manual processes, and ensuring continuity of operations. The course emphasizes the importance of timely communication, the roles and responsibilities of HIT staff, and the steps required to switch back to the HIS once it is operational. It also outlines the necessity for departments to have internal policies aligned with the overall downtime policy to manage transitions smoothly.