All Courses

KPIs and Data Analysis in Healthcare

The video explains the importance of KPIs (Key Performance Indicators) in healthcare. It outlines a six-step process to develop effective KPIs:

1. Selecting Indicators: Choose what to measure, considering types like structure, process, and outcome indicators.
2. Indicator Definition: Create clear definitions, including sample size, data collection methods, and frequency.
3. Data Collection: Develop a data collection plan, using either paper-based or electronic tools.
4. Data Analysis: Analyze data using Excel and basic statistics, presenting results clearly and avoiding raw tables.
5. Data Validation: Ensure accuracy by comparing samples and addressing discrepancies.
6. Conclusions and Recommendations: Use analyzed data to make informed decisions and improve performance.

The 5 Moments for Hand Hygiene approach was designed by the World Health Organization to minimise the risk of transmission of microorganisms between a healthcare worker, the patient, and the environment.

The Health Information Technology (HIT) department plays a crucial role in managing and supporting the technological infrastructure of a hospital. The HIT department is responsible for the implementation, maintenance, and support of all health information systems within the hospital

Welcome to the HIT Department! This orientation course is designed to introduce new team members to the key aspects of our department, ensuring a smooth transition into their roles. The course will cover the following topics

Learning Outcomes: By the end of this orientation, participants will:

• Have a clear understanding of the HIT department’s mission, structure, and key personnel.
• Be proficient in using the essential tools and resources required for their roles.
• Understand their roles and responsibilities within the team.
• Be aware of the department’s culture, values, and workplace expectations.

This course on Patient and Family Rights and Responsibilities focuses on educating healthcare providers about the ethical and legal aspects of patient care. It covers key topics such as informed consent, privacy, confidentiality, and the right to refuse treatment. The course also emphasizes the importance of respecting patient autonomy and preventing abuse and neglect. Additionally, it highlights the responsibilities of patients and families in following treatment plans and safety guidelines.

نبغي أن يتصدر الأمان والخصوصية دائمًا أولويات أي نشاط تجاري. في مقاطع الفيديو، سنبين لك أساسيات الأمان على الإنترنت حتى يمكنك دراسة كيف تطبيقها على موظفيك وشركتك ومستخدميك وعملائك. عليك دائمًا التأكد من استشارة اختصاصي في الأمان يمكنه تخصيص برنامج أمان وفق المتطلبات الفريدة لنشاطك التجاري.

تدريب الموظفين على الأمان على الإنترنت

تأمين أجهزة الموظفين

تأمين الشبكات والأنظمة والبرامج

إنشاء تجربة مستخدم آمنة على الإنترنت

Improve your online business security

Privacy and security should always be a top priority for any business. In these videos, we’ll introduce the basics of online security so that you can examine how it applies to your employees, your company, your users and customers. Always ensure you consult a security professional who can tailor a security programme to your unique business requirements.

Training employees in online security

Securing employee devices

Securing networks, systems and software

Creating a secure online customer experience

Medi-span Lexi Integration related to the CareWare/Medispan integration shared by our partner Wolters. 

Command Center Access   user access to be created for a web based tool command center for viewing and optimizing the alerts in future.

The Course is about the process of medication administration using an eMAR app, including user login, patient list selection, dose administration, and important notes for verifying doses.

This course offers a detailed overview of the inpatient pharmacy model within the HIS system, the outpatient module within the system, the IV  Model, and the closed loop medication administration. It is designed to enhance the skills and capacity of hospital staff by providing comprehensive training on these systems. Participants will learn how to effectively integrate and utilize these models to ensure accurate and efficient medication management, ultimately improving patient care and operational efficiency.

Welcome to the Madeeda General Orientation Program! This comprehensive course is designed to onboard new staff members, providing them with essential knowledge about the hospital’s operations, departments, and services. Participants will gain insights into the hospital’s mission, values, and culture, as well as detailed information about each department’s role and functions. The program aims to ensure a smooth transition for new employees, fostering a supportive and informed work environment.

This bioengineering course equips hospital staff with essential skills for using and maintaining biomedical equipment. It covers the proper operation of devices, routine maintenance protocols, and adherence to safety standards, ensuring staff can effectively manage equipment to enhance patient care and operational efficiency.

By completing this course, hospital staff will gain a comprehensive understanding of the Facility Management System (FMS), enabling them to efficiently manage and maintain hospital equipment and infrastructure. This knowledge will enhance operational efficiency, ensure a safer environment for patients and staff, and contribute to the overall quality of healthcare services.

This Security Management Program is designed to equip hospital security staff with essential knowledge and skills for their roles. The course covers fundamental topics such as hospital safety protocols, emergency response procedures, and effective communication techniques. By completing this orientation, security guards will be prepared to ensure a safe and secure environment for patients, visitors, and staff.

This course is designed to train hospital staff on essential fire drill procedures, focusing on the PASS (Pull, Aim, Squeeze, Sweep) technique for using fire extinguishers and the RACE (Rescue, Alarm, Confine, Extinguish/Evacuate) protocol for fire emergencies. It aims to ensure staff can respond quickly and effectively to fire incidents, prioritizing safety and minimizing risks. Through practical exercises and theoretical knowledge, staff will be well-prepared to handle fire emergencies within the hospital environment.

This course provides an in-depth understanding of the critical responsibilities of social workers in end-of-life care settings. Participants will explore the multifaceted role of social workers, including providing emotional support, advocating for patient wishes, coordinating care, connecting families with resources, educating patients and families, and supporting caregivers. Through this course, healthcare professionals will gain valuable insights into how social workers contribute to holistic and compassionate end-of-life care, ensuring the dignity and comfort of patients and their families

This essential training course is designed to equip physicians with the necessary skills to efficiently navigate and complete assessment documentation within our healthcare system. Understanding and accurately filling out these forms is a mandatory process that ensures high-quality patient care and compliance with regulatory standards.

This course equips healthcare professionals with the knowledge and skills to implement care bundles effectively, enhancing patient outcomes through standardized, evidence-based practices. Participants will explore the components of care bundles, learn strategies for successful implementation, and understand how to monitor and evaluate their effectiveness, all through practical examples and case studies.

The “Speech and Swallowing Rehabilitation with LTC Patients” course is designed to equip healthcare professionals with the skills and knowledge necessary to effectively assess and treat speech and swallowing disorders in long-term care (LTC) patients. The course covers a range of topics including the anatomy and physiology of speech and swallowing, common disorders and their causes, assessment techniques, and evidence-based therapeutic interventions. Participants will also learn about the latest advancements in rehabilitation technology and strategies for providing compassionate, patient-centered care. Upon completion, attendees will be well-prepared to improve the quality of life for LTC patients through specialized rehabilitation practices.

Assessing the nutritional status of adult patients involves a comprehensive evaluation that includes medical history, physical examination, anthropometric measurements (like BMI and mid-arm circumference), laboratory tests (such as serum proteins and micronutrient levels), body composition analysis, and functional assessments (like handgrip strength). Utilizing tools like the Subjective Global Assessment (SGA) and the Malnutrition Universal Screening Tool (MUST) helps identify those at risk of malnutrition, ensuring a holistic approach to patient care.

This course provides a comprehensive overview of the supply chain process, focusing on purchasing, stock control, and purchase order (PO) management. It covers the essential elements of managing and optimizing the supply chain model, ensuring efficient and effective operations from procurement to inventory management.

A course on Code Blue protocols covers the recognition and management of cardiac arrest and other life-threatening emergencies in healthcare settings. It includes identifying signs and symptoms, activating the Code Blue team, and performing immediate response actions like CPR and defibrillation. The course emphasizes effective team dynamics, communication, and leadership during emergencies, as well as post-event procedures such as debriefing and documentation. Regular training and mock drills are crucial for maintaining readiness, and the course also addresses ethical and legal considerations in resuscitation efforts.

The “System Down-Time” training course, focuses on maintaining clinical care and service integrity during periods when the Health Information System (HIS) is unavailable. It covers both scheduled and unscheduled downtimes, detailing procedures for notifying hospital departments, implementing manual processes, and ensuring continuity of operations. The course emphasizes the importance of timely communication, the roles and responsibilities of HIT staff, and the steps required to switch back to the HIS once it is operational. It also outlines the necessity for departments to have internal policies aligned with the overall downtime policy to manage transitions smoothly.

The “Prevention of Ventilator-Associated Pneumonia (VAP) Bundle” course, presented by Senior Respiratory Therapist Alaa Alshahrani, focuses on strategies to prevent VAP, a common and costly ICU infection. The course covers definitions, epidemiology, risk factors, and prevention measures. Key prevention strategies include minimizing invasive ventilation, preventing colonization and micro-aspiration, and adhering to strict infection control practices. The course also emphasizes the importance of proper equipment handling, oral care, and maintaining appropriate cuff pressures to reduce the incidence of VAP. This comprehensive training aims to enhance patient outcomes by equipping healthcare professionals with the knowledge and skills to effectively prevent VAP

This essential training course is designed to equip Respiratory Therapy with the necessary skills to efficiently navigate and complete assessment documentation within our healthcare system. Understanding and accurately filling out these forms is a mandatory process that ensures high-quality patient care and compliance with regulatory standards.

This essential training course is designed to equip Psychology Therapy with the necessary skills to efficiently navigate and complete assessment documentation within our healthcare system. Understanding and accurately filling out these forms is a mandatory process that ensures high-quality patient care and compliance with regulatory standards.

This course provides a comprehensive introduction to the principles and practices of infection prevention and control within healthcare settings. Participants will learn about the importance of hygiene, the use of personal protective equipment (PPE), and the protocols for managing infectious diseases. The training emphasizes the role of healthcare professionals in preventing the spread of infections and ensuring patient safety, equipping them with the knowledge and skills necessary to maintain a safe and healthy environment.

This essential training course is designed to equip Social Work with the necessary skills to efficiently navigate and complete assessment documentation within our healthcare system. Understanding and accurately filling out these forms is a mandatory process that ensures high-quality patient care and compliance with regulatory standards.

This essential training course is designed to equip Physiotherapy with the necessary skills to efficiently navigate and complete assessment documentation within our healthcare system. Understanding and accurately filling out these forms is a mandatory process that ensures high-quality patient care and compliance with regulatory standards.

This essential training course is designed to equip Occupational Therapist with the necessary skills to efficiently navigate and complete assessment documentation within our healthcare system. Understanding and accurately filling out these forms is a mandatory process that ensures high-quality patient care and compliance with regulatory standards.

This essential training course is designed to equip Nutrition Therapist with the necessary skills to efficiently navigate and complete assessment documentation within our healthcare system. Understanding and accurately filling out these forms is a mandatory process that ensures high-quality patient care and compliance with regulatory standards.

This essential training course is designed to equip Nursing with the necessary skills to efficiently navigate and complete assessment documentation within our healthcare system. Understanding and accurately filling out these forms is a mandatory process that ensures high-quality patient care and compliance with regulatory standards.

The quality courses within a department are designed to ensure that educational and service standards are consistently met and improved. These courses focus on quality planning, assurance, and control, while also promoting continuous improvement and compliance with relevant regulations. They involve training staff and students, conducting regular audits and inspections, and fostering a culture of quality awareness. By implementing these practices, the department aims to provide high-quality education and services that meet or exceed expectations

This Medication Safety Education course is designed for hospital staff, including doctors, nurses, and pharmacy professionals, aiming to minimize preventable harm from medication errors. It covers the importance of medication safety, highlighting that up to 50% of medication-related harm is preventable, and emphasizes creating a culture of safety. The course addresses common types of medication errors (prescribing, dispensing, administration, and monitoring) and the “5 Rights” of medication safety (right patient, drug, dose, route, and time). It also focuses on high-alert medications (HAM) and look-alike sound-alike (LASA) medications, providing strategies for handling them safely. The role of technology, such as Barcode Medication Administration (BCMA) and Computerized Provider Order Entry (CPOE), is discussed, along with the critical roles of pharmacists, nurses, and physicians in ensuring medication safety. The course promotes a safety culture in hospitals, encouraging error reporting and continuous learning, and outlines best practices, including standardization, ongoing education, and clear communication. Resources and guidelines from organizations like ASHP, JCI, ISMP, and IHI are also provided to support medication safety efforts. Overall, the course underscores that medication safety is a shared responsibility requiring vigilance, adherence to protocols, and effective use of technology to prevent errors and promote patient well-being.

covers the essentials of incident reporting (IR) in healthcare settings. It defines key terms such as incidents, near misses, clinical and non-clinical incidents, serious adverse incidents, sentinel events, medication errors, and harm. The lecture emphasizes the importance of reporting incidents to learn from mistakes, track progress, identify trends, improve risk management, and take actionable steps. The IR process involves reporting incidents through an intranet link, filling out forms, and the Quality Improvement (QI) department reviewing and investigating the reports. The lecture also highlights the need for immediate action, continuous reporting, and disclosing serious incidents to patients and their families. Additionally, it introduces a Safety Culture Program with awards to encourage commitment to patient safety.

This document provides a comprehensive guide for setting up and using a VPN for Madeeda Hospatels, covering the download and installation of the VPN software for both Mac and PC/Windows users, configuration of the VPN connection with specific details such as the gateway IP address and port number, steps to connect to the VPN, and instructions to test the connection by accessing the hospital's local intranet page, ensuring users can securely connect to the hospital's network and manage the connection effectively.

The "Wound Care" course, at Madeeda Hospitals, covers essential aspects of wound assessment and management. It aims to educate staff on identifying different types of wounds, understanding the stages of pressure injuries, and implementing effective wound care practices. Key topics include proper wound assessment techniques, the importance of documentation, and the use of various wound dressing methods. The course also emphasizes the significance of preventing pressure injuries through regular patient repositioning, maintaining skin integrity, and ensuring adequate nutrition and hydration. Additionally, it outlines hospital policies for wound assessment and the use of tools like the Pressure Ulcer Scale for Healing (PUSH) and the Braden Scale for risk assessment.

The "Doctor Desktop Web Transactions" course provides comprehensive training for healthcare professionals on efficiently navigating and utilizing the web-based transaction system. Participants will learn how to log in, select visit types, manage patient lists, enter orders, fill deficiency lists, and handle various doctor transactions including assessments, physician's notes, orders, medications, admission requests, medical reports, and clinical notes. This course ensures that doctors can effectively use the system to streamline their workflow and enhance patient care.

The "Nursing Station & Order Entry" course is designed to equip nurses with essential skills for efficiently managing patient care within a hospital setting. This comprehensive training covers key areas such as patient search and assessment, vital signs recording, order fulfillment, specimen collection, and documentation of nursing notes. Participants will learn to navigate the hospital's electronic medical records (EMR) system, ensuring accurate and timely updates to patient histories, lab results, and radiology reports. By the end of the course, nurses will be proficient in handling clinical tasks, consultation requests, and patient transfers, enhancing their ability to deliver high-quality care.

This course on Cultural Diversity Awareness and How to Interact with Patients from Diverse Cultural and Religious Backgrounds provides essential insights and practical strategies for healthcare professionals. It emphasizes the importance of understanding and respecting cultural differences to enhance patient care and foster a more inclusive healthcare environment. Participants will learn effective communication techniques, cultural competence, and ways to address potential biases, ensuring they can provide compassionate and culturally sensitive care to all patients

The "Human Resources " course provides comprehensive guides on various HR processes. The "Human Resources" course covers essential administrative tasks such as managing employee contracts, transfers, leave requests, and resignations, aimed at enhancing HR professionals' skills. The "Time Attendance System" document details procedures for managing employee attendance, including defining time zones, linking staff to the system, scheduling duties, and integrating with payroll, ensuring efficient attendance tracking. The "Recruitment ARs13ws3" document outlines the recruitment process, from defining job roles and managing applications to conducting interviews and onboarding new employees, streamlining hiring practices for HR professionals.

The Course outlines the process of blood transfusion within a healthcare system, starting with the doctor ordering a blood group and crossmatch test. Once the results are available, the doctor confirms the transfusion request on the relevant screen. The request is then received by the blood bank. The final step involves the nurse performing the transfusion at the nurse station and entering the necessary data. The document provides detailed steps for both the doctor's and nurse's roles in this process.